Refund policy
At TaraRita Couture, we are committed to delivering premium-quality products and take great care to perform thorough quality checks before shipping your order.
Your satisfaction is important to us, and we strive to provide a seamless shopping experience every time.
We understand that occasionally, returns or exchanges may be needed. That’s why we’ve outlined our return and refund policy clearly below for your convenience.Please review our return and refund policy below:
Returns : We regret to inform you that we do not offer a return option for any of our products. We encourage you to carefully review your order and choose a Size
according to our Size Chart before making a purchase.
Replacements : We provide replacement options for products that arrive damaged. Since the product is quality checked before shipping to verify the defect an uninterrupted (without pause) opening video of the product must be shared with us for initiating returns.If you receive a damaged item, pleasefollow these steps:
2. Assessment: Our team will review your report and the provided evidence to assess the damage.
3. Replacement Approval: Once your claim is approved, we will arrange for a replacement of the damaged product. Please note that replacement requests are
subject to product availability.
Exclusions:
* Damage caused by improper handling or misuse by the customer.
* Products that have been used or altered.
Return Eligibility
🟢 Items must be returned within eight days of the delivery date.
🟢To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.The item should also be in its original packaging with tags attached.
🟢 Items that are damaged, washed, or altered in any way will not be eligible
for return or exchange.
Non-Returnable Items
The following items are not eligible for return or exchange:
1. Custom or personalized.
2 . Sale or clearance items.
3 . Gift cards.
To initiate a return, please follow these steps:
1. Contact Us: Email us at tararitacouture@gmail.com with your order number and reason for the return, opening video and photos of the damaged item.
2. Approval: Once your return is approved, we will provide you with return instructions and a shipping address.
3. Ship the Item: You are responsible for the shipping costs of returning your item. We recommend using a trackable shipping service.
🟢 Refunds
Once we receive and inspect your returned item,and if it is eligible for return we will issue a store credit for the same or if you need refund the amount we will refund it to the original payment method.
⭐Return Shipping Costs
Return shipping costs are the customer's responsibility, - Shipping costs are non-refundable.
⭐ Contact Information
For any questions or concerns regarding returns or refunds, please
get in touch with us at:
Email: tararitacouture@gmail.com
We value your satisfaction and wili do our best to resolve any issues with
your order.